Appointments may be scheduled by calling during regular office hours. Patients must always bring medications, immunization records, and past medical history. Every effort will be made to provide the earliest possible attention for the convenience of the patient. If you are unable to keep your appointment, you must cancel at least 24 hours prior to an appointment. We have a service who calls to remind you of your appointment two days in advance. Failure to keep an appointment (or to cancel) will result in a NO SHOW fee. Please make sure to bring your ID and insurance cards and medication lists to all appointments.
We realize that situations arise when you are not comfortable waiting until the next day to see a physician. Our goal is to meet your immediate medical needs, outside of regular business hours, in a timely and efficient manner.
You will continue to have access to our "on call" physicians through our main office number of (609) 883-5454 as well.
Cancellation policy
If you are unable to keep your appointment, you must cancel at least 24 hours prior to an appointment. We have a service who calls to remind you of your appointment two days in advance. Failure to keep an appointment (or to cancel) will result in a NO SHOW fee.
Payment policy
Please make sure you bring ID and insurance cards to all appointments. Your co-payment must be received at the time of your appointment. Capital Health Medical Group offices will only accept payment in the form of credit card and check. Cash payments will no longer be accepted.
Privacy policy
Telephone prompts
Effective April 13, 2015
New phone prompts have been implemented to better serve you. You can directly contactthe office personnel you need to contact by following these prompts.
Referrals
Following greeting, please press 1, then press 1
Suboxone related issues & appointments
Following greeting, please press 1, then press 2
Appointment scheduling
Following greeting, please press 1, then press 3
Nurse calls or prescription refills
Following greeting, please press 1, then press 4
Front desk
Following greeting, please press 1, then press 5
Address / Fax# / Office hours
Following greeting, please press 1, then press 9