Information Technology Security Incident

Click here for an updated notice about a data privacy incident at Capital Health.

Office Policies

Your visitAppointments may be scheduled by calling during regular office hours. Patients must always bring medications, immunization records, and past  medical history. Every effort will be made to provide the earliest  possible attention for the convenience of the patient. If you are unable to keep your  appointment, you must cancel at least 24 hours prior to an appointment. We have a service who calls to remind you of your appointment two days in advance. Failure to keep an appointment (or to cancel) will result in a NO SHOW fee. Please make sure to bring your ID and insurance cards and  medication lists to all appointments.

We realize that situations arise when you are not comfortable waiting until the next day to see a physician. Our goal is to meet your immediate medical needs, outside of regular business hours, in a timely and efficient manner.

You will continue to have access to our "on call" physicians through our main office number of (609) 883-5454 as well.

Cancellation policy

If you are unable to keep your appointment, you must cancel at least 24 hours prior to an appointment. We have a service who calls to remind you of your appointment two days in advance. Failure to keep an appointment (or to cancel) will result in a NO SHOW fee.

Payment policy

Please make sure you bring ID and insurance cards to all appointments. Your co-payment must be received at the time of your appointment. Capital Health Medical Group offices will only accept payment in the form of credit card and check. Cash payments will no longer be accepted.

Privacy policy

Telephone prompts

Effective April 13, 2015
New phone prompts have been implemented to better serve you. You can directly contactthe office personnel you need to contact by following these prompts.

Referrals

Following greeting, please press 1, then press 1

Suboxone related issues & appointments

Following greeting, please press 1, then press 2

Appointment scheduling

Following greeting, please press 1, then press 3

Nurse calls or prescription refills

Following greeting, please press 1, then press 4

Front desk

Following greeting, please press 1, then press 5

Address / Fax# / Office hours

Following greeting, please press 1, then press 9