Patients have the responsibility to:
- Provide to their practitioner, to the best of their knowledge, accurate and complete information concerning present medical conditions, past illnesses, hospitalizations, medications, advance directives, and other matters relating to their health.
- Report any unexpected changes in their medical condition to their practitioner.
- Advise their practitioner whether they comprehend a contemplated course of action and what is expected of the patient.
- Ask questions.
- Follow the treatment plan recommended by their practitioner.
- Accept the outcome of their decision if they refuse treatment or do not follow their practitioner’s instructions.
- Keep scheduled appointments, but if unable to do so, notify their practitioner or the healthcare facility.
- Assure that the financial obligations of their health care are fulfilled as promptly as possible.
- Follow Capital Health rules and regulations affecting patient care and conduct. They shall have the responsibility to be considerate of other patients by allowing their roommates privacy, limiting visitors to promote a quiet atmosphere, honoring the smoking regulations, and using the telephone, television, air-conditioning and light in a manner agreeable to others.
Information about doctors at Capital Health
Some physicians and other health care providers who participate in your care, including but not limited to, for example, emergency room physicians, surgeons, radiologists, anesthesiologists, pathologists, pediatricians, and consultants are private practitioners and are not employees or agents of Capital Health.
Physicians who practice at Capital Health must meet certain educational and experience requirements, however, Capital Health is not responsible for the specific care provided to you by that physician. If you wish to change your physician, ask to speak with a nurse manager.
Not all physicians or consultants that provide services to you either as an outpatient or inpatient participate with all insurance plans. You may receive a bill from your physicians that is separate from the hospital bill. Please contact your insurance company to find out if these physicians are covered by your insurance plan. If you have questions regarding a physician bill, please contact the physician’s billing office.